The services available to you on this website are provided in the form of free access by the owner, Henrique Guimarães, Lda, which assumes a commitment to privacy.
We assure users that no personal data will be provided to third parties without the prior consent of the holder and that none of the personal data provided to us will be transferred, free of charge or commercially, to marketing companies.
The protection of your data is a priority of Henrique Guimarães, Lda, hereinafter referred to as Grocer’s.
The use of the Grocer’s website, a brand owned by Henrique Guimarães, Lda. is possible without providing any personal data. However, if a person or company wishes to use any service or product presented or available on our website, it may be necessary to collect and process personal data.
The processing of personal data, such as name, address, email address, or telephone number, follows the rules established in the General Data Protection Regulation (GDPR) and is in accordance with the data protection legislation applied in Portugal.
Through this data protection declaration, our company informs the general public of the nature, scope and purpose of the personal data we collect, use and process. In addition, through this data protection declaration, data subjects are informed of the rights to which they are entitled.
Grocer's has implemented numerous technical and organizational measures to ensure the most complete protection of the personal data processed through this website. However, Internet-based data transmissions can, in principle, have security gaps, so absolute protection cannot be guaranteed. For this reason, all data subjects are free to transfer their data to our company through alternative means, for example by telephone.
Grocer's data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration must be readable and understandable by the general public as well as our customers and business partners. To ensure this, we would like to explain the terminology used.
In this data protection declaration, we use the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to physiology, physiology, and genetic, mental, economic, cultural or social identity of that person
b) Data holder
It is understood as an identified or identifiable natural person, whose personal data are processed by the controller.
Treatment is any operation or set of operations that are performed on personal data or sets of personal data, whether or not by automated means, such as collection, registration, organization, structuring, conservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, disclosure or otherwise making available, alignment or combination, restriction, deletion or destruction.
d) Treatment limitation
Limitation of treatment is the marking of preserved personal data to limit its treatment in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to assess certain personal aspects relating to a natural person, in particular, to analyze or predict aspects relating to that person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Pseudonymization is the processing of personal data in such a way that the personal data cannot be attributed to a specific data holder individual without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that personal data are not attributed to an identified or identifiable natural person.
g) Responsible for treatment
Responsible for the treatment is the natural or legal person, public authority, agency, or other body that, alone or together with others, determines the purposes and means of the processing of personal data.
Subcontractor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
The recipient is a natural or legal person, public authority, agency, or other body, to which personal data are disclosed, whether third parties or not. However, public authorities that may receive personal data as part of a specific investigation in accordance with Union or Member State law are not considered recipients. Treatment of this data by these public authorities must comply with the applicable data protection rules, in accordance with the purposes of the treatment.
j) Third parties
A third party is a natural or legal person, public authority, agency, or body that is not the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
Data subject consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a declaration or clear affirmative action, provides his or her agreement for the processing of his or her personal data.
2. Name and address of the controller
The controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union and other provisions related to data protection is:
Henrique Guimarães, Lda.
Rua S. João de Brito, 435 – 2º Dto
Phone: +35122 6171184
The data subject may, at any time, prevent the setting of cookies through a setting in the Internet browser used, thus being able to permanently deny the setting of cookies. Furthermore, cookies already set can be deleted at any time via an internet browser or other software programs. This is possible in all Internet browsers. If the data subject disables the setting of cookies in the Internet browser used, not all functions of our website will be fully available.
- Collection of data and general information
The Grocer’s website collects a series of data and general information when a data subject or automated system accesses the website. This data and general information are stored in server log files. Among the elements collected may be:
(1) the types of browsers and versions used
(2) the operating system used by the access system
(3) the website from which an access system arrives at our website (so-called referrers)
(4) date and time of access to the website
(5) Internet address (IP address)
(6) Internet access system provider (ISP)
(8) any other data and information that may be used in the event of attacks on our information technology systems.
When using this data and general information, the Grocer's website does not draw any conclusions about the data subject.
On the contrary, this information is needed to:
(1) correctly deliver the content of our website to the user
(2) optimize the content of our website as well as its advertising
(3) ensure the long-term viability of our information technology systems and website technology
(4) provide law enforcement authorities with the information they need to prosecute in the event of a cyberattack.
Therefore, Grocer’s analyzes data and information collected anonymously, with the aim of increasing data protection and data security for our company and ensuring an optimal level of protection for the personal data we process. Anonymous server log file data is stored separately from all personal data provided by an individual data holder.
- Subscription to our newsletters
On the Grocer's website, users have the opportunity to subscribe to our company's newsletters. The subscription request for this purpose determines which personal data is collected.
Regularly, and never intensively, Grocer's informs its customers, the interested public and business partners through a newsletter about content related to our activity and business offers. The company newsletter can only be received by the person concerned if:
(1) the data subject has a valid email address
(2) the data subject has registered and accepted the newsletter.
A confirmation email will be sent to the email address registered by a data subject the first time, for legal reasons, as part of a double opt-in procedure. This confirmation email is used to verify that the owner of the email address is authorized to receive the newsletter.
During registration for the newsletter, we also retain the IP address of the computer system assigned by the Internet Service Provider (ISP) and used by the data subject at the time of registration, as well as the date and time of registration.
The collection of this data is necessary to understand the (possible) misuse of a person's email address at a later date and therefore serves the purpose of legal protection of the controller.
Personal data collected as part of a newsletter registration will only be used to send our newsletter. In addition, newsletter subscribers may also be informed by email, provided that this is necessary for the functioning of the newsletter service or the registration in question, such as in the case of changes to the newsletter system, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter can be terminated by the data subject at any time. The consent to store personal data, which the data subject provided to send the newsletter, can be revoked at any time. For the purpose of revoking consent, a corresponding link is provided in each newsletter. It is also possible to unsubscribe at any time by communicating it in a different way.
- Monitoring actions in the newsletter
The Grocer’s newsletter contains so-called tracking pixels. A tracking pixel is a thumbnail graphic embedded in emails, which are sent in HTML format, to allow recording and analysis of log files. This allows for statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Grocer's can see if and when an email was opened by a data subject and which links in that email were called by the data subjects.
This personal data collected in the tracking pixels contained in the newsletters are saved and analyzed to optimize the sending of the newsletter, as well as to better adapt the content of future newsletters to the interests of the data subject. This personal data will not be transferred to third parties. Data subjects may, at any time, revoke the respective declaration of consent, issued through the procedure of "double-opt-in“. After a revocation, this personal data will be deleted. Grocer's considers unsubscribing from a newsletter to be a revocation.
- Possibility to get in touch via the website
The Grocer’s website contains information that allows quick electronic contact with our company, as well as direct communication with us, which also includes a general email address. If a data subject contacts Grocer's by email or via a contact form, the personal data transmitted by the person will be automatically saved. Such personal data voluntarily transmitted by a data subject are kept for processing or contacting the data subject. There is no transfer of this personal data to third parties.
- Registration on our website
The data subject can register on the website by providing personal data. The personal data that will be transmitted to the processor are determined by the respective registration form. The personal data entered by the data subject is collected and stored exclusively for internal use by the processor and its purposes. The processor may request transfer to one or more processors (eg a parcel service) which also use personal data for an internal purpose.
When registering on the processor's website, the IP address – assigned by the Internet Service Provider (ISP) and used by the data subject – date and time of registration are also stored. The storage of this data occurs because this is the only way to prevent the misuse of our services and, if necessary, to enable the investigation of crimes committed. Storing this data is necessary to protect the processor. These data are not provided to third parties, unless there is a legal obligation to transmit the data, or if the transfer serves the purpose of criminal prosecution.
The registration of the data subject, with the deliberate indication of personal data, is intended to allow the person responsible for the transmission to offer the data subject content or services that can only be offered to registered users due to the nature of the subject in question. Registered persons are free to change the personal data specified during registration at any time, or to have them completely excluded from the list of data held by the processor.
The controller must, at any time, provide information, on request, to each person about their data. In addition, the data controller must correct or delete personal data at the request or indication of the data subject, provided that there are no legal storage obligations.
- Payment Method: Data protection provisions regarding the use of PayPal as a payment processor
PayPal components are integrated on this site. PayPal is an online payment service provider. Payments are processed through so-called PayPal accounts, which represent virtual private or business accounts. PayPal can also process virtual payments via credit cards when a user does not have a PayPal account. A PayPal account is managed through an email address, which is why there are no classic account numbers. PayPal makes it possible to make online payments to third parties or to receive payments. PayPal also supports admin roles and offers buyer protection services.
PayPal's European operating company is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the data subject chooses “PayPal” as the payment option in the online store during the ordering process, we automatically transmit the data subject's data to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data necessary for payment processing.
Personal data transmitted to PayPal is generally first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which is in connection with the respective order.
The transmission of data is intended for payment processing and fraud prevention. The processor will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the data processor will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and credibility checks.
PayPal, if necessary, will pass on personal data to affiliates and service providers or subcontractors, insofar as this is necessary to fulfill contractual obligations or for the data to be processed in the order.
At any time the data subject can revoke consent from PayPal to the processing of personal data. A revocation will not affect the personal data that is to be processed, used, or transmitted by (contractual) payment processing.
PayPal's applicable data protection provisions can be found at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
- Payment Method: Data protection provisions regarding the use of ATM, MB Way and Payshop as payment processors
This site integrates components of IfthenPay. IfthenPay is an online payment service provider. IfthenPay processes payments through the Multibanco, MB Way and Payshop network.
The operating company is IfthenPay, Lda, a company incorporated under Portuguese law with registration number 510 450 024, Rua de S. José, 771 4535-404 Santa Maria de Lamas, legal person number, Portugal.
The personal data transmitted to IfthenPay is usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data necessary for payment processing. The purchase contract processing also requires such personal data, which are in connection with the corresponding order.
The transmission of data is intended for payment processing and fraud prevention.
- Routine of deletion and blocking of personal data
The data controller will process and keep the personal data of the data subject only for the period necessary to achieve the purpose of conservation, or to the extent permitted by the European legislator or other legislators to which the company is subject.
If the purpose of retention is not applicable, or if a retention period prescribed by the European legislator or other competent legislator expires, personal data are blocked or deleted by legal requirements.
12. Data subject rights
a) Right of confirmation
Each data subject has the right granted by the European legislator to obtain confirmation from the controller that personal data concerning him or her are being processed or not. If a data subject wishes to take advantage of this right of confirmation, he can, at any time, contact the persons responsible for controlling the data in the company.
b) Right of access
Each data subject has the right, granted by the European legislator, to obtain from the controller free of charge information about their personal data stored at any time and a copy of this information. In addition, European directives and regulations grant the data subject access to the following information:
- the purposes of treatment;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;
- whenever possible, the expected period for which the personal data will be kept or, if this is not possible, the criteria used to determine that period;
- the existence of the right to ask the controller to rectify or delete personal data, or to restrict the processing of personal data relating to the data subject, or to oppose such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- when personal data are not collected directly from the data subject, any available information as to its origin;
- the existence of automated decisions, including profiling, referred to in paragraphs 1 and 4 of article 22 of the GDPR and, at least in such cases, significant information about the logic involved, as well as the importance and expected consequences of the processing for the data holder.
In addition, the data subject has the right to obtain information on whether personal data are transferred to a third country or an international organization. If this is the case, the data subject will have the right to be informed of the adequate guarantees related to the transfer.
If a data subject wishes to enjoy this right of access, he may, at any time, contact any employee of the company responsible for the treatment which is Grocer's.
c) Right to rectification
Each data subject has the right conferred by the European legislator to obtain from the controller, without undue delay, the rectification of incorrect personal data concerning him. Taking into account the purposes of the treatment, the data subject has the right to fill in incomplete personal data, even through a supplementary declaration.
If a data subject wishes to exercise this right of rectification, he may, at any time, contact any employee of the controller.
d) Right to erase (right to be forgotten)
Each data subject has the right, granted by the European legislator, to obtain from the controller the erasure of personal data concerning him without undue delay and the controller has the obligation to erase the personal data, without undue delay, if one of the following reasons occurs:
- Personal data is no longer necessary concerning the purposes for which it was collected or otherwise processed.
- The data subject withdraws the consent on which the processing is based, under Article 6(1)(a) of the GDPR or Article 9(2)(a) GDPR and when there is no other legal basis for the processing.
- The data subject opposes the processing in accordance with Article 21(1) of the GDPR and there are no legitimate reasons for the processing, or the data subject opposes the processing in accordance with Article 21(1) 2 of the GDPR.
- Personal data has been processed illegally.
- Personal data must be erased to comply with a legal obligation under Union or Member State legislation to which the controller is subject.
- Personal data were collected concerning the provision of information society services referred to in Article 8(1) of the GDPR.
- If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data held by Grocer’s, he/she may, at any time, contact any employee of the controller. A Grocer's employee must immediately ensure that the deletion request is complied with immediately.
If the controller has made the personal data public and is obliged to erase the personal data, under paragraph 1 of article 17, the controller, taking into account the available technology and the cost of execution, will take reasonable measures, including technical measures, to inform other entities that process the personal data that the data subject has requested deletion, provided that the processing is not necessary.
e) Right to object to treatment
Each data subject has the right, granted by the European legislator, to obtain from the controller the opposition to the treatment whenever one of the following situations occurs:
The accuracy of the personal data is contested by the data subject, during a period that allows the controller to verify the accuracy of the personal data.
The treatment is illegal and the data subject opposes the erasure of personal data and requests, instead, the restriction of its use.
The controller no longer needs the personal data for processing purposes, but they are required by the data subject for the establishment, exercise, or defense of legal claims.
The data subject has objected to the processing under Article 21(1) of the GDPR, pending verification of whether the controller's legitimate grounds prevail over those of the data subject.
If one of the aforementioned conditions is satisfied, and a data subject wishes to request the opposition to the processing of personal data held by Grocer’s, he or she may, at any time, contact any employee of the data controller. Grocer's will arrange for opposition to treatment.
f) Right to data portability
Each data subject has the right, granted by the European legislator, to receive their personal data, provided to a controller, in a structured, commonly used, and machine-readable format. The data subjet has the right to transmit these data to another controller, without the obstruction of the controller to whom the personal data were provided, taking into account that the processing is based on the consent under Article 6(1)(a). GDPR or Article 9(2)(a) of the GDPR, or in a contract according to Article 6(1)(b) of the GDPR, and the processing is carried out by automated means.
In addition, when exercising their right to data portability under Article 20(1) of the GDPR, the data subject has the right to transmit personal data directly from one data controller to another, whenever technically possible and, when doing so, does not affect the rights and freedoms of others.
To claim the right to data portability, the data subject may, at any time, contact any employee of Grocer's.
g) Right of opposition
Each data subject has the right to object, at any time, for reasons related to his/her particular situation, to the processing of personal data concerning him/her, based on paragraphs e) or f) of article 6, n. 1 of the GDPR. This also applies to profiling based on these provisions.
Grocer’s will no longer process personal data in case of opposition unless it is possible to demonstrate legitimate reasons for the treatment that override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.
If Grocer’s processes personal data for direct marketing purposes, the data subject will have the right to object, at any time, to the processing of personal data relating to him or her for such marketing actions. This also applies to profiling as it relates to this direct marketing. If the data subject contests the processing with Grocer's for direct marketing purposes, Grocer's will no longer process the personal data for these purposes.
In addition, the data subject has the right, for reasons related to his/her particular situation, to object to the processing of personal data relating to scientific or historical research purposes, or for statistical purposes, under paragraph 1 of the Article 89 of the GDPR, unless the processing is necessary for the performance of a task for reasons of public interest.
To exercise the right of opposition, the data subject may contact any employee of Grocer's. Furthermore, the data subject is free in the context of using the services of the information society and, notwithstanding Directive 2002/58/EC, to use his right to object by automated means and using technical specifications.
h) Automated individual decision making, including profiling
Each data subject has the right that the European legislator grants not to be the subject of a decision based exclusively on automated processing, including the definition of profiles, provided that the decision (1) does not involve the data necessary to conclude or perform a contract between the data subject and a data controller or (2) it is not authorized by Union or Member State law to which the controller is subject or (3) it is not based on the data subject's explicit consent.
If the data (1) is necessary for the conclusion or performance of a contract between the data subject and a data controller or (2) if it is based on the data subject's explicit consent, Grocer's will carry out appropriate measures to safeguard rights and freedoms of the data subject and their legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and contest the decision.
If the data subject wishes to exercise the rights relating to automated individual decision-making, he/she may, at any time, contact any employee of Grocer's.
i) Right to withdraw data protection consent
Each data subject will have the right, granted by the European legislator, to withdraw their consent to the processing of their personal data at any time.
If the data subject wishes to exercise the right to withdraw consent, he/she may, at any time, contact any employee of Grocer's.
- Data protection provisions on the application and use of Facebook
On this website, the controller has integrated components of the Facebook company. Facebook is a social network.
A social network is a place for social gatherings on the Internet, an online community, which generally allows users to communicate with each other and interact in a virtual space. A social network can serve as a platform for exchanging opinions and experiences, or allowing the Internet community to provide personal or business-related information. Facebook allows social network users to create private profiles, upload photos and create a network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside the United States or Canada, the parent is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
With each call of one of the individual pages of this website, operated by the controller and in which a Facebook component (Facebook plugins) has been integrated, the web browser in the information technology system of the data subject is automatically requested to download the corresponding Facebook component view.
If the data subject is logged into Facebook at the same time, Facebook will detect all calls to our website – and for the entire duration of their visit to our website – and which specific pages have been visited by the data subject. This information is collected through the Facebook components and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated on our website, for example the “Like” button, or if the data subject sends a comment, Facebook will match this information to the personal Facebook user account of the data subject. and will keep personal data.
If such transmission of information to Facebook is not desirable for the data subject, he or she can prevent this by logging out of Facebook before a call to our website is made.
The data protection information published by Facebook, available at https://facebook.com/about/privacy/, provides information on the collection, processing, and use of personal data by Facebook. It also provides the configuration options offered by Facebook to protect the data subject's privacy. In addition, different configuration options are available to enable the elimination of data transmission to Facebook.
- Data protection information about the application and use of Google Analytics (with anonymization function)
On this website, the controller has integrated the Google Analytics component (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection and analysis of data about the behavior of website visitors. A web analytics service collects data about the website from which a person arrived (the so-called referrer), which pages they visited or how often, and how long a page was viewed. Web analysis is mainly used for the optimization of a website and to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, United States.
The purpose of the Google Analytics component is to analyze traffic on our website. Google uses the data and information collected, among other things, to evaluate the use of our website and provide online reports showing activity on our website and provide other related services.
Google Analytics places a cookie on the data subject's information technology system. The definition of cookies is explained above. By setting the cookie, Google is able to analyze the use of our website. During this technical procedure, the Google company acquires knowledge of personal information, such as the IP address of the data subject, which serves Google, among other things, to understand the origin of visitors and clicks and subsequently create commission agreements.
The cookie stores personal information, such as the time of access, the location from which the access was made, and the frequency of the data subject visits to our website. With each visit to our website, this personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. This personal data is kept by Google in the United States of America. Google may pass on this personal data collected through the technical procedure to third parties.
The data subject can prevent the setting of cookies through our website at any time through a corresponding adjustment in the used web browser and thus deny the setting of cookies. Such an adjustment would also prevent Google Analytics from setting a cookie on the data subject's information technology system. In addition, cookies that are already in use by Google Analytics can be deleted at any time via a web browser or other software programs.
- Legal basis for data processing
The GDPR functions as the legal basis for data processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, for the supply of goods or any other service, the processing is based on article 6. º, nr 1, b of the GDPR. The same applies to processing operations that are necessary for the execution of pre-contractual measures, for example, in the case of inquiries regarding our products or services. When our company is subject to a legal obligation for which the processing of personal data is necessary, such as for the fulfillment of tax obligations, the processing is based on art. 6 (1) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person.
- The legitimate interests of the controller or a third party
When the processing of personal data is based on Article 6(1) of the GDPR, our legitimate interest is to do business in favour of the well-being of all our employees and shareholders.
- Period for which personal data will be kept
The criterion used to determine the period for which personal data will be stored is the respective legal retention period. After the end of this period, the corresponding data are deleted, provided that they are no longer necessary for the fulfillment of the contract or the start of a contract.
- Provision of personal data as a legal or contractual requirement; Requirement to enter into a contract; Obligation of the data subject to provide personal data; Possible consequences of failure to provide such data
Providing personal data is partly required by law (eg tax regulations) or may also result from contractual clauses (eg information about the contract partner). To conclude a contract it may sometimes be necessary for the data subject to provide us with personal data, which must be further processed by us. The data subject is, for example, obliged to provide personal data when our company signs a contract with him. Failure to provide personal data will result in the contract with the data subject not being able to be concluded.